12/17/2022 0 Comments System indicators of qualityOne unique feature of ProMES is the resulting measures include contingency curves, or non-linear functions that explicitly tie performance levels on a given measure to its contribution to the organization’s values in this way, the application of ProMES yields a more nuanced approach to prioritizing work than simple linear weights, while allowing direct comparison(s) between measure(s). This alignment helps individuals and teams to focus their effort more clearly on the most important aspects of their work (i.e., clinical performance) resulting in greater productivity, reduced stress, and less waste of effort.( 2, 3) We utilize the ProMES definition of productivity, which is how effectively an organization uses its resources to achieve its goals. ProMES is a comprehensive performance measure development approach firmly grounded in motivational theory and performance measurement.( 2, 3) Through a facilitated focus-group based process, these measures are defined, weighted, and prioritized to create indicators of both overall effectiveness and specific aspects of daily work. Using PROMES We adapted an evidence-based approach for measure development, The Productivity Measurement and Enhancement System, or ProMES, to select (modify, when appropriate) and rank existing primary care measures according to value to the primary care clinic.
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